Responsible Gaming at jet99 — your safety is our priority
jet99 is always by your side to make sure the enjoyment of entertainment never becomes a problem. Set your own limits and stay safe while having fun.
Important Notice
Online gaming or betting is a form of entertainment. At jet99 we believe gaming should be enjoyable — not a source of financial stress or mental hardship. Responsible gaming means being aware of your limits on time and money, and taking a break when needed.
jet99 provides services only to individuals who are 21 years of age or older. Opening an account or playing games by anyone under age is strictly prohibited. We request that if you have children or teenagers in your household, please ensure password protection is enabled on your devices.
Warning
Gambling can be addictive. If you feel that gaming is affecting your daily life, family relationships, or financial situation, please seek help. Contact our team through jet99's support page or live chat.
Remember
Gaming is a form of entertainment — not a source of income. No one can guarantee a win. Losing is normal; so only place bets with an amount that, if lost, will not affect your family's quality of life.
Our Safety Tools
jet99 gives you the ability to control your gaming experience on your own terms. Use the tools below to decide for yourself how much time and money you spend.
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be increased before the designated period ends. Contact our support team via live chat.
Session Time Limit
Decide in advance how long you will play in one sitting. When the set time is up, jet99 will automatically alert you. Take a break and rest.
Temporary Account Break
You can temporarily close your account for anywhere from 24 hours up to 30 days. During the break, no bets can be placed and no deposits can be made.
Self-Exclusion
If you feel you need a long-term break from gaming, request a self-exclusion. This step can be permanent or for a specific period.
Betting History Review
You can view your complete betting and deposit history at any time. Analyze your spending patterns and make decisions as needed.
24/7 Support Team
jet99's support team is available around the clock in Bengali on live chat. If you have concerns about gaming, talk to us at any time — we will help without judgment.
Deposit and Withdrawal Limit Information
As part of responsible gaming, jet99 follows clear financial boundaries. Keep this information in mind at all times.
| Item | Details |
|---|---|
| Minimum deposit amount | ৳500 (per method) |
| Minimum withdrawal amount | ৳500 |
| Withdrawal time | 30 minutes to 3 hours |
| Deposit methods | bKash, Nagad, Rocket, Upay |
| Bonus wagering requirement | 20x (for welcome bonus) |
| Minimum age | 21+ 21 years or older |
Recognize the Signs of Problematic Gaming
To ensure responsible gaming, assess yourself honestly. If any of the following apply to you, it is time to take a break.
- You are spending more than your budget on gaming and feeling regret afterward.
- You keep returning to games to try to recover money you have lost.
- You are hiding your gaming activity from family or friends.
- You are gaming instead of working, studying, or sleeping.
- You feel restless or irritable when you are not gaming.
- You are gaming with borrowed money or going into debt.
Healthy Gaming Habits
Set a fixed budget before you start gaming and stop when it runs out. Play for entertainment, not chasing wins. Never open a game when you are feeling low or frustrated — your ability to make good decisions is reduced in those moments.
Contact Us for Help
If you find yourself struggling or are worried about someone you care about, talk to jet99's live chat support in Bengali. Send a message to our email [email protected]. Your privacy will be fully protected.
How to Use Self-Exclusion
Self-exclusion is an effective step to keep yourself protected. Follow the steps below to request it easily.
Sign in to Your Account
Log into jet99 with your username and password. Go to the Account Settings menu.
Find the Responsible Gaming Section
In Account Settings, select the "Responsible Gaming" option.
Choose Your Self-Exclusion Period
Select a temporary break (7 days, 30 days, 6 months) or permanent exclusion based on your needs.
Confirm Your Request
Confirm your decision. Once active, the exclusion cannot be cancelled before the set period ends.
Contact Support
Even without account access, you can request self-exclusion via live chat or email — [email protected]
Remember During Your Break
While self-exclusion is active, jet99 will not send you any promotional or bonus emails. The balance in your account will remain safe and can be retrieved once the break ends.
Protection of Minors
jet99 is strictly prohibited for anyone under 21 years of age. We verify age at registration and reserve the right to request proof of identity if there is any doubt. If you are a guardian, please take the following steps.
- Keep a password lock active on your phone, tablet, or computer.
- It is best not to save your jet99 password in your browser.
- Do not log into your account when children are present.
- Use parental control software on your devices.
- Have an open conversation with your children about the risks of online gaming and betting.
jet99's Commitment
jet99 will actively close the account of any minor or ineligible person. We may request a copy of an identity card or national ID to assist with age verification. Your information remains completely safe — secured through SSL encryption.
Common Questions About Responsible Gaming
Enjoy the entertainment,
with responsibility
At jet99 you will find cricket betting, live casino, exciting slots, and much more — enjoy it all safely and responsibly.